{"data":{"news":{"items":[{"title":"AiR Digital: Transforming ready-mix concrete operations","date":"2026-03-24 15:52:19","id":6232,"author":"","blurb":"","blurb_image_uid":"https://dxfpracgmlczp.cloudfront.net/2026/03/1774343867822_Mass Concrete Pour Higher Res copy.jpg","blurb_expanded_image_uid":null,"article":"\n\t\n\n\n

AiR Digital Solutions – the technology subsidiary of Pan-United Corporation, a Singapore-listed global leader in low-carbon concrete innovation – is transforming the ready-mix concrete (RMC) sector with a highly customisable AI-driven system. SEAC spoke to Seng Mui Mui, AiR Digital’s senior director, to learn more about this advanced intelligent solution and its unique advantages that can even extend to multi-industry use.

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1). Ms Seng, can you tell us a little bit about AiR Digital Solutions and how it started?

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Seng Mui Mui (SMM): AiR Digital Solutions specialises in configurable, AI-powered operations management systems for businesses in concrete and logistics ecosystems.

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Pan-United first began developing a digital solution with intelligent automation in 2014 with the goal to optimise every aspect of its RMC end-to-end operations. Over the years, step by step, this proprietary solution has undergone numerous upgrades to address wider industry gaps.

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Codified with Pan-United’s decades of deep domain expertise and experience in simplifying highly complex RMC operations, our proprietary AiR Digital platform uses machine learning and AI to enable data-driven, automated decision-making in real time from the stages of resource planning, order and dispatch management, right up to fleet optimisation.

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What started as an in-house solution for Pan-United today serves over 20 customers in the RMC and logistics space across Southeast Asia, North Asia and Australasia

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2). How do your customers benefit from AiR Digital, and in what way does the technology redefine the RMC sector?

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SMM: The benefits of our AI-powered solution are wide-ranging, as it enables our customers to:

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Connect workflows, data and people on one unified intelligent platform
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Make real-time, automated decisions across end-to-end operations
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Maximise resource allocation and production capacity
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Reduce delays, wastage and carbon emissions via resource prediction and forecasting
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AiR Digital replaces traditional, manual paper-based processes with an AI-powered system that improves efficiency and delivers actionable insights in real time. This capability transforms how RMC producers plan, dispatch and serve customers.

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Beyond operational gains, the system also makes the best use of manpower while delivering better service levels and overall customer experience. These benefits have already been proven. For example, we have achieved up to 45% manpower savings, as well as higher productivity from 20% improved fleet utilisation and reallocation of staff to enhance customer support.

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3). Amid so many options on the market, what sets this one apart?

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SMM: Our strength is scalability. We can configure AiR Digital to suit the specific needs of our customers rather than apply a one-size-fits-all approach. By working closely with their local teams, we can provide a solution that best addresses our customers’ unique challenges and aligns with their strategic goals.

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Also, AiR Digital is regularly updated to remain relevant. It can be integrated seamlessly with existing enterprise resource planning systems by embedding AI into their workflows.

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Even better, the system can be configured for wider use relating to resource and people management in other industries outside construction.

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4). Implementing such a high-tech solution in the traditional concrete sector must be very challenging. What is the main obstacle facing AiR Digital?

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SMM: Definitely, not an easy task at all. In fact, the biggest barrier to AI implementation isn’t the technology itself, but the trust and comfort with familiar workflows for decision-making.

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Nevertheless, we are encouraged by the keen interest of prospects looking to digitalise their end-to-end operations. And we will continue to actively demonstrate how AiR Digital can transform traditional work processes into intelligent and highly optimised operations.

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5). Would you mind sharing your global presence and whether you intend to expand further?

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SMM: AiR Digital is working with over 20 like-minded companies spanning Southeast Asia, North Asia and Australasia. We have successfully built digital intelligence systems for customers including New Zealand-based independent RMC producer Bridgeman Concrete, Malaysian quarry company East Rock, and Singapore-based concrete product manufacturer Eastern Continent Construction.

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We are always looking for opportunities to commercialise our solution beyond our current markets of Southeast Asia, North Asia and Australasia. Our vision is to share our technology and learnings with like-minded companies around the world.

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6). On the topic of expansion, is AiR Digital also exploring businesses outside RMC and logistics?

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SMM: Our immediate focus is on RMC producers and logistics companies. But you will be surprised, our system can also be applied in different industries with complex end-to-end operations such as manpower allocation.

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As we consistently upgrade our solution, we can meet the growing demand for smarter, more sustainable operations across a variety of industries. So yes, we are definitely open to exploring new opportunities to transform other traditional industries beyond RMC and logistics.

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7). What will be key for AiR Digital going forward to maintain its competitive edge?

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SMM: AiR Digital has come a long way since Pan-United took the first steps to digitalise in 2014. To stay competitive, it is important for us to continually upgrade and evolve our solution — from the technology we use to the modules we develop, to support our customers’ operations.

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It is also critical for our team to work closely with our users and prospects, and to keep a close eye on the industry and various emerging technologies, so that we can keep pace with industry needs.

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We strongly believe we can transform and uplift companies across a diversity of industries – to achieve higher operational efficiency and reduce resource consumption, contributing to a more sustainable future for all.

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Note: The longer version of this story has been published in the Mar/Apr 2026 issue of SEAC. Click here to read it online or here to download the PDF file (pages 26-29).

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Image credits:
\nImages 1 & 3: AiR Digital Solutions
\nImages 2, 4 & 5: Pan-United Corporation

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Singapore-based AiR Digital Solutions, the technology subsidiary of global concrete innovation leader Pan-United Corporation Ltd, will be debuting its AI-powered solutions at World of Concrete 2026 in Las Vegas, the US (North Hall, Booth N1069) – taking place at the Las Vegas Convention Centre from 20 to 22 January 2026.

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At the event, AiR Digital Solutions will conduct live demonstrations of AiR Digital, its proprietary configurable AI solution that helps optimise and automate the operations of ready-mix concrete (RMC) producers, logistics companies and operations with complex logistics needs.

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Developed by Pan-United for large and complex RMC operations, AiR Digital uses AI embedded in existing systems and workflows to enable data-driven, automated decision-making.

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Prospects can experience how AiR Digital transforms RMC into future-ready businesses:
\n– Connect workflows, data and people on one unified intelligent platform
\n– Make real-time, automated decisions across end-to-end operations
\n– Maximise resource allocation and production capacity
\n– Reduce delays, wastage and carbon emissions

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AiR Digital Solutions is currently serving customers across Southeast Asia, North Asia and Australasia.

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Pan-United is a global leader in low-carbon concrete technologies. It is one of the world’s biggest producers of carbon mineralised RMC, which leverages carbon capture & utilisation (CCU) technology to sequester industrial waste CO2 within concrete.

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Focused on concrete innovation and digital transformation, Pan-United firmly believes in concrete as an engineered product that can play a significant role in decarbonising the environment, so as to ensure a safer world for future generations. The company’s in-house R&D capabilities have produced an extensive range of over 300 concrete solutions, over half of which are low-carbon concrete.

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Pan-United has pledged to offer only low-carbon concrete by 2030, offer carbon-neutral concrete by 2040, and to become a carbon-neutral company by 2050

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Singapore’s Pan-United Corporation has made a major leap forward in its transformation journey to become a technology company in the ready-mix concrete (RMC) and logistics space. Its technology subsidiary, AiR Digital Solutions, is revolutionising operations and accelerating decarbonisation for RMC producers, logistics companies and operations with complex logistics needs.

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To date, its AI-powered end-to-end operations management system has successfully built digital intelligence systems for over 20 like-minded companies spanning Southeast Asia, North Asia and Australasia. The customer portfolio includes New Zealand-based independent RMC producer Bridgeman Concrete, Malaysian quarry company East Rock and Singapore-based concrete product manufacturer Eastern Continent Construction.

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AiR Digital is a proprietary, configurable intelligent solution designed in-house that uses machine learning and AI to enable data-driven, automated decision-making for end-to-end operations. Delivery schedules, resource allocation, order and fleet deployment, and more, are optimised in real time to deliver tangible outcomes for users. Proven benefits include achieving up to 45% manpower savings, higher productivity from 20% improved fleet utilisation and reallocation of staff to enhance customer support.

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‘Truly transformative’

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Pan-United first began developing AiR Digital in 2014 by optimising step-by-step every aspect of Pan-United’s end-to-end RMC operations. Over the years, the domain solution has undergone numerous upgrades to address wider industry gaps. Beyond optimising processes within Pan-United, AiR Digital is actively engaging with other like-minded companies to advocate for decarbonisation advantages.

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“Adopting AiR Digital has been truly transformative for our business. It has helped to digitalise our operations by replacing traditional, manual paper-based processes with an AI-powered system that improves efficiency and delivers real-time insights,” said Patrick Bridgeman, managing director of Bridgeman Concrete.

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“The true value of AiR Digital goes beyond optimising our operations,” he pointed out. “We now have reliable data and use AI to strengthen internal controls, automate optimal decisions and free up time to focus on strategies to grow our business. Today, we run our operations with a minimal learning curve – even with staff who have no prior experience in the concrete industry. With AiR Digital as our technology partner, we have the confidence that our operations are future-ready and adaptable to industry shifts.”

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“AiR Digital began as an in-house initiative to optimise Pan-United’s end-to-end RMC operations using the latest technologies,” explained Ken Loh, CEO of Pan-United. “We have since been reaping the rewards of automation, AI and data-driven decision-making. Our vision is to share our technology and learnings with other like-minded companies. In so doing, we can learn from each other and expand our impact.”

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Mr Loh noted, “AiR Digital is a game-changer with the potential to not only transform traditional sectors, but also benefit industries with highly complex logistics operations. RMC has a very tight, fast- setting time of barely two hours. Delivering massive volumes of concrete for mega projects requires tremendous coordination and extreme precision.

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“AiR Digital harnesses over a decade of accumulated knowledge and know-how, and can be deployed across international borders. The solution can be integrated seamlessly with third-party systems and configured to suit the specific needs of businesses.”

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“We are incredibly excited to see how this homegrown solution is gaining traction and driving change in companies across the world. Looking ahead, we will continue to evolve with technological and industry shifts, consistently upgrading and commercialising our solutions to meet the growing demand for smarter, more sustainable operations,” concluded Mr Loh.

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Image: Pan-United

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